We are serious about support. Having supported hundreds of websites across different hosting providers, we understand many of the issues that can come up. Our Pro and Enterprises come with included support. Add additional support at a low monthly cost. Once a package has been purchased, you may contact Website Care Packages through our toll-free number, support email address, contact form, or the support link on your website.
When submitting a request, try and include as much information as possible – browser, operating system, page URL, user account, etc.
Not all requests may be solved by Website Care Packages. Some issues may come from your hosting provider or a third party plugin/theme. We’ll do our best to track things down and provide a thorough report.